Privacy

We care about your data safety

Effective Date: 10/1/2025

PRIVACY POLICY

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website and related services. By using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personal information, such as your name, email address, phone number, and billing information, when you voluntarily provide it to us during registration, membership sign-up, contact forms, or when making purchases.
    • Usage Data: We may collect non-personal information about how you interact with our website, including your IP address, browser type, pages visited, and the referring website. This data helps us analyze website traffic and improve user experience.
  2. How We Use Your Information:
    • To Provide and Improve Services: We may use your personal information to process payments, fulfill orders, manage memberships, communicate with you, and provide customer support.
    • To Personalize User Experience: We may use your information to personalize your website experience, tailor content, and deliver targeted promotions based on your preferences.
    • To Analyze and Improve: We may use usage data to analyze trends, monitor website performance, and enhance our services, offerings, and user interface.
  3. Information Sharing and Disclosure:
    • Service Providers: We may engage trusted third-party service providers to assist us in delivering services, such as payment processing, website hosting, and analytics. These providers are obligated to maintain the confidentiality and security of your personal information.
    • Legal Requirements: We may disclose your information if required by law, government request, or to protect our rights, property, or safety, as well as the rights, property, and safety of others.
    • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  4. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
  5. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of these third parties before providing any personal information.
  6. Children’s Privacy: Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove that information.
  7. Changes to the Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
  8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or through the contact information provided on our website.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

 

TERMS OF SERVICES

These Terms of Service (“Terms”) govern your use of our website, services, and membership offerings. By accessing or using our site, signing up for classes, or becoming a member, you agree to these Terms.

  1. General Use

    • You agree to provide accurate, complete, and updated information when registering or purchasing services.

    • We may update these Terms at any time, and continued use of our website or services means you accept the updated Terms.

  2. Membership and Services

    • Memberships, passes, and services are non-transferable.

    • Fees, schedules, and availability may change with notice posted on our website or emailed to members.

    • Cancellation and refund policies are provided separately during checkout or membership sign-up.

  3. Health and Safety

    • By using our facilities or participating in classes, you confirm you are physically capable and have consulted a physician if necessary.

    • You understand participation involves inherent risks of injury, and you voluntarily assume all such risks.

    • You agree to follow all safety instructions from staff and comply with posted rules.

  4. Communication Consent

    • By providing your email address and/or phone number, you consent to:

      • Receiving service-related communications (class reminders, schedule updates, billing notifications).

      • Receiving marketing communications (special offers, promotions, events) from [Gym Name].

      • Communications may include emails, text messages (SMS), or phone calls. Message and data rates may apply.

  5. Opt Out

    • You may opt out of marketing communications at any time by clicking “unsubscribe” in an email or replying “STOP” to SMS.

    • You will continue to receive service-related communications necessary to your membership or use of our services.

  6. Eligebility
    Our Services are available to individuals of all ages. By using the Services, you represent that you have the legal capacity to enter into these Terms or that a parent/guardian has agreed to these Terms on your behalf.
  7. Information Collection & Use

    What We Collect

When you sign up for text message notifications, we collect your phone number and store records of the messages we send and receive.

How We Use Your Information
Your phone number will be used only to deliver important messages such as account notifications, gym updates, scheduling reminders, promotions, or alerts you have opted in to receive.

Who We Share Information With
We use service providers, including Twilio, to deliver our text messages. Twilio processes your phone number and message content solely to send you the communications you’ve requested. We do not sell or rent your phone number to third parties.

Message Frequency & Costs
Message frequency varies by program. Standard message and data rates may apply.

Security & Retention
We take reasonable precautions to protect your information. Records of messages are retained only as long as necessary for business or legal requirements.